BPM (Business Process Management transformation) is about changing the way an organization think about efficiency and wastes. It requires cultural, behavioural and physical changes. These changes are at times drastic, but it is not a random event nor it is an independent continual improvement activity.
Instead, it is a well thought out change that affects various functions in an organization in a concerted manner to eliminate wastes and maximise flow of value-added work. BPM transformation is based on Lean principles.
The results of BPM transformation are substantial. Here are two examples of what BPM transformation can achieve.
The following is an example of a warehouse receiving process before and after first round of BPM transformation:
|Operators||4||2||50% reduction in personnel.|
|Average number of items processed per day; unit.||6||18||300% increased productivity|
|Average time taken to process an item; days||14||1||An item is processed 1400 times faster.|
Another example of an lean achivement. In this instance it is an assembly process:
|Operators||19||6||70% reduction in personnel|
|Units assembled||480||506||5% increase in unit produced|
|Productivity:Units per man-hour||3.3||14.4||400% increase in productivity|
These are huge numbers and it is no exageration.
You can check out similar results achieved by other organizations that have succesfully implemented lean.
- Toyota (Refer to The Machine That Changed The World by James Womack)
- Boeing (Refer to Lean Thinking by James Womack and Daniel Jones. Watch part of the process here)
- Porsche (Refer to Lean Thinking by James Womack and Daniel Jones).
For copyright reason, we can only display results that we achieved or information that are publicly available. If you like to know more about lean for a specific industry, contact us and we will be able to tell what type of improvements you can expect to get from a lean transformation program.